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Internet TV & Radio Player FAQ |
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| Q1: Why some channels don't work? |
| Q2: Why I need Microsoft Media Player and
RealPlayer? |
| Q3: How to exit Full Screen mode?
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| Q4: Why some channel's image quality is
poor and not continuity? |
| Q5: Is your online order
form secure? |
| Q6: What credit cards do you
accept? |
|
| Q1: Why some channels don't work? |
A1: 1).Please make sure you have connected to Internet first.
2).Please also make sure you have installed the last version of
Microsoft Media Player and RealPlayer. |
|
| Q2: Why I need Microsoft Media Player and
RealPlayer? |
| A2: Internet TV & Radio Player uses Windows
Media Player and RealPlayer's codec to present the television
and radio signals. After installing Microsoft Media Player and RealPlayer
,then you can install Internet TV & Radio Player. |
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| Q3: How to exit Full Screen mode? |
| A3: To exit Full Screen mode, please use the [ESC]
("escape") key on your keyboard or double click full windows. |
|
| Q4: Why some channel's image quality is poor
and not continuity? |
| A4: The picture quality dependents on the
output of the station broadcasting. Video will not look
comparable to normal TV unless the station broadcasts at a high
rate (>150k). You must also have a fast enough connection to
view a high speed station. |
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| Q5: Is your online order form secure? |
| A5: All
credit card data is transmitted using secure (encrypted) HTTP
protocol according to the current SSL standard. |
|
| Q: What credit cards do you
accept? |
| A6: We currently accept VISA, Mastercard, DISCOVER, American Express and JCB. |
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